SideShift.ai - HELP

If you have experienced a problem with SideShift.ai, learn how we can help.

I have an issue with my shift. Can you help?

Your order number can be used to locate your shift

How do I find my SideShift.ai order number?

I sent below the minimum amount for my shift. What can I do?

I sent over the maximum amount for my shift. What can I do?

How long does my shift take to complete?

What are fixed and variable rates?

Learn about the shift minimum and maximum deposit amounts

What is the deposit range?

BTC transactions sometimes take a long time to settle, learn why here.

My Bitcoin (BTC) transaction is taking a long time, why is this?

Advertisers are sending very small amounts of BCH to SideShift.ai orders to promote their services. You can ignore these rejected deposits.

Why did my Bitcoin Cash order receive a deposit that I did not send?

SideShift.ai Token Recovery Policy

How to connect your SideShift.ai account to your Ethereum Wallet

How to SHIFT with your connected Ethereum wallet

Shifting coins that require a memo

How to cancel a shift

SideShift.ai

SHIFT HELP

Find answers and get help from Intercom Support and Community Experts

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