SideShift.ai - HELP

If you have experienced a problem with SideShift.ai, learn how we can help.

I have an issue with my shift. Can you help?

Your order number can be used to locate your shift

How do I find my SideShift.ai order number?

I sent below the minimum amount for my shift. What can I do?

I sent over the maximum amount for my shift. What can I do?

How long does my shift take to complete?

What are fixed and variable rates?

Learn about the shift minimum and maximum deposit amounts

What is the deposit range?

BTC transactions sometimes take a long time to settle, learn why here.

My Bitcoin (BTC) transaction is taking a long time, why is this?

Advertisers are sending very small amounts of BCH to SideShift.ai orders to promote their services. You can ignore these rejected deposits.

Why did my Bitcoin Cash order receive a deposit that I did not send?

SideShift.ai Token Recovery Policy

How to connect your SideShift.ai account to your Ethereum Wallet

How to SHIFT with your connected Ethereum wallet

Shifting coins that require a memo

How to cancel a shift

SideShift.ai

SHIFT HELP

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.