All ORDERS have two options for their shift rates: FIXED or VARIABLE.

The SHIFT RATE is the exchange rate applied to the selected COINS. This is displayed on the Order Page directly below the RATE option button.


The EXCHANGE RATE constantly updates until you SEND funds to for your SHIFT. Once funds are deposited, the exchange rate becomes LOCKED-IN:

TIP: Users can SEND any amount to for their SHIFT within the DEPOSIT RANGE.


The EXCHANGE RATE for selected coins is LOCKED-IN for 15 minutes after pressing "SHIFT". Users must first enter the exact COIN AMOUNT they wish to SEND before creating their order.

Users must send the EXACT AMOUNT selected and displayed on the Order Page. Any different amount sent will be REJECTED and refunded.

TIP: DEPOSIT as soon as possible to avoid losing your LOCKED-IN rate, which expires within 15 minutes.

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