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I sent below the minimum amount for my shift. What can I do?

Sent below the minimum

SideShift.ai avatar
Written by SideShift.ai
Updated over 2 weeks ago

Every shift order has a minimum deposit amount. To ensure automatic processing, deposits must fall within the specified deposit range. The minimum deposit amount is displayed on the order page:

Will my deposit be refunded or processed?

​Deposits below the minimum amount are evaluated based on network fees:

  • Low Network Fees: If the settlement coin has low network fees, the deposit might still be processed.

  • High Network Fees: For coins with high network fees (e.g., BTC), deposits below the minimum will be rejected and manually reviewed to determine whether to refund or process the shift.

Need additional help?

Contact SideShift.ai's customer support by clicking on the chatbox at the bottom right of the page for assistance.

If you're having trouble locating your order number, refer to the article: How do I find my SideShift.ai Order Number?

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