We are sorry to hear you have experienced a problem with a service using SideShift.ai.

So we can help you, please send us your ORDER NUMBER/ORDER URL.



How do I find my ORDER NUMBER/ORDER URL?

All SideShift.ai shifts made using SideShift.ai integrations will display the ORDER NUMBER/ORDER URL in the memo/personal note field, as shown in the example below:


If you cannot find this, then please ensure you did actually use SideShift.ai and did not send a normal transaction through your chosen service.

SideShift.ai transactions will ALWAYS show the ORDER NUMBER/ORDER URL.


Did this answer your question?